89cd Privacy Policy

89cd ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all users who access and use the 89cd online casino and sports betting platform at 89cd.pro. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data.

This Privacy Policy applies to all personal data collected through the 89cd website, mobile browser interface, customer support communications, and any promotional activities. It does not apply to third-party websites or services that may be linked to or from our platform. We encourage you to review the privacy policies of any third-party services you access through 89cd.

89cd collects personal data that you actively provide to us as well as certain data collected automatically when you use the platform. The following table summarises the categories of data we collect, how we obtain them, and the purpose for which each category is used:

89cd processes your personal data only for legitimate purposes that are directly connected to the operation of the platform and delivery of a safe, fair gambling experience. The specific purposes for which we use your data include:

• To create and manage your 89cd account, including identity verification and KYC compliance.
• To process deposits, withdrawals, and payment transactions via bKash, Nagad, Rocket, Upay, and Dutch-Bangla Bank.
• To provide you with customer support, respond to queries, and resolve disputes related to your account or transactions.
• To monitor platform activity for fraud prevention, detection of prohibited conduct, and anti-money laundering compliance.
• To fulfil our responsible gaming obligations, including monitoring for indicators of problem gambling and applying account limits or restrictions where warranted.
• To send you transactional and account-related communications (e.g. deposit confirmations, withdrawal notifications, security alerts). We do not send unsolicited marketing communications without your explicit consent.

89cd does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Where automated processes flag an account for review, a trained member of our compliance team will conduct a manual assessment before any restrictive action is taken.

89cd processes personal data on the following legal bases, in accordance with applicable data protection principles:

• Contractual necessity — processing required to fulfil our obligations under your account agreement (e.g. processing withdrawals, maintaining your account).
• Legal obligation — processing required to comply with anti-money laundering legislation, financial record-keeping regulations, and other applicable legal requirements.
• Legitimate interests — processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where such processing is proportionate and does not override your fundamental privacy rights.
• Consent — where we rely on your consent (e.g. to send you optional promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

89cd does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors and financial partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank) — to facilitate deposit and withdrawal transactions. These partners are bound by their own privacy and security obligations.
• Game content providers (e.g. Pragmatic Play, Evolution Gaming, Spribe) — limited technical data (e.g. session tokens) shared to render game content within the platform. These providers do not receive your identity or payment data.
• Regulatory and law enforcement authorities — where we are required by law to disclose information (e.g. as part of an anti-money laundering investigation or a court order). We will notify you of any such disclosure unless legally prohibited from doing so.
• Identity verification service providers — for KYC checks required during account registration and ongoing compliance. Such providers process only the minimum data necessary to complete the verification check.

Any third party to whom we disclose personal data is required to maintain appropriate technical and organisational security measures and is prohibited from using your data for any purpose other than the specific purpose for which it was disclosed.

89cd does not store complete mobile banking credentials, full payment account numbers, or mobile wallet PINs on its servers at any point. When you initiate a deposit or withdrawal through bKash, Nagad, Rocket, Upay, or Dutch-Bangla Bank, the transaction is processed directly through the respective payment provider's secure infrastructure. 89cd retains only the transaction reference number, the amount, the timestamp, and the anonymised payment method identifier necessary for reconciliation and dispute resolution purposes.

Transaction records are retained for a minimum of five (5) years in accordance with applicable financial record-keeping and anti-money laundering regulations. These records may be subject to disclosure to competent authorities upon receipt of a valid legal demand.

89cd retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply: account and identity data is retained for the duration of your active account plus five years after account closure; transaction records are retained for five years from the date of the transaction; communications and support records are retained for three years; technical and usage logs are retained for twelve months.

When personal data is no longer required, 89cd will securely delete or anonymise it using methods appropriate to the sensitivity of the data. Where full deletion is not immediately possible (for example, where data is held in backup systems), we will isolate the data from further processing until deletion can be completed.

89cd uses cookies and similar session-based tracking technologies to operate the platform effectively and securely. We use three categories of cookies:

• Strictly necessary cookies — required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. They cannot be disabled without breaking core platform functionality.
• Functional cookies — used to remember your preferences (e.g. language selection, last viewed game category). These are not mandatory but improve your platform experience.
• Analytics cookies — used to understand how users interact with the platform (e.g. pages visited, session length). This data is aggregated and anonymised and is used solely to improve the 89cd platform.

You can control or disable cookies through your browser or device settings. Please note that disabling strictly necessary cookies will affect the functionality of the 89cd platform, and certain features may not work as intended. 89cd does not use third-party advertising networks or cross-site tracking technologies.

Subject to applicable law and certain statutory exceptions, you have the following rights in relation to your personal data held by 89cd:

• Right of access — you may request a copy of the personal data we hold about you, together with information about how it is used and who it has been shared with.
• Right of rectification — you may request correction of personal data that is inaccurate, misleading, or out of date.
• Right to erasure — in certain circumstances you may request deletion of your personal data. We will comply unless we have a legal obligation to retain it.
• Right to restrict processing — you may request that we limit the way we use your personal data in certain circumstances (e.g. while the accuracy of data is being contested).
• Right to data portability — where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format.

To exercise any of the above rights, contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receipt of your request. We may need to verify your identity before processing the request to protect against unauthorised access to your data.

89cd implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that limit data access to authorised personnel only, regular security assessments and vulnerability testing, and session timeout controls to protect inactive accounts.

While 89cd takes reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect any unauthorised access to your 89cd account, contact support immediately at [email protected].

The 89cd platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered an account on 89cd, please contact us immediately at [email protected].

89cd may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, we will provide reasonable notice via the platform interface or your registered email address prior to the changes taking effect. The date at the top of this page reflects the most recent update. Your continued use of the 89cd platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.